My water heater leaked on a Memorial Day weekend. Carson Plumbing responded quickly to my request for quote/estimate on Yelp. Paul, the owner, and his assistant came the next day. Paul explained my options - (1) replaced the thermostat box and keep the existing heater or (2) replaced the entire water heater. I opted to replace the entire water heater for a peace of mind since the existing one was already 8 years old. Furthermore, Paul was very thorough in explaining why I need to go from 40 gallons to 30 gallons. Apparently, new regulations require new heaters to have an extra insulation which added 2 inches in diameter and since I have limited space, I went with the 30 gallons instead of paying extra to reconfigure to a new location. To make up for the decrease in capacity, Paul recommended and added a booster, which provided extra capacity of hot water.
Paul was great in explaining the mechanics behind how things work. He answered every questions and concerns I had. He even messaged me 2 hours later to check up on the heater. I won't be hesitant to contract Carson Plumbing again. They're extremely professional, reliable, competitively priced and offers quality service.